{"id":72471,"date":"2019-11-05T04:19:07","date_gmt":"2019-11-05T11:19:07","guid":{"rendered":"http:\/\/www.taterboy.com\/blog\/2019\/11\/creating-online-environments-that-work-well-for-older-users\/"},"modified":"2019-11-05T04:19:07","modified_gmt":"2019-11-05T11:19:07","slug":"creating-online-environments-that-work-well-for-older-users","status":"publish","type":"post","link":"https:\/\/www.taterboy.com\/blog\/2019\/11\/creating-online-environments-that-work-well-for-older-users\/","title":{"rendered":"Creating Online Environments That Work Well For Older Users"},"content":{"rendered":"<link rel=\"canonical\" href=\"https:\/\/www.smashingmagazine.com\/2019\/11\/online-environments-older-users\/\"><title>Creating Online Environments That Work Well For Older Users<\/title><\/p>\n<article>\n<header>\n<h1>Creating Online Environments That Work Well For Older Users<\/h1>\n<address>Barry Rueger<\/address>\n<p>                  <time datetime=\"2019-11-04T13:00:59+02:00\">2019-11-04T13:00:59+02:00<\/time><time datetime=\"2019-11-04T13:00:59+02:00\">2019-11-05T10:36:59+00:00<\/time><\/header>\n<p>With the single exception of my 94-year-old mother, I don\u2019t know a single person over the age of 65 who doesn\u2019t have a smartphone, computer, or tablet, and usually all three.<\/p>\n<p>I\u2019m well past sixty, and have worked my way through punch cards, a C-64, many versions of Windows, Apple and Linux. I know at least a few people over seventy who have a programming background or who have spent a lot of time doing graphic design and computer music composition on various machines.<\/p>\n<p>That\u2019s why I\u2019m always amazed to read comments like these:<\/p>\n<blockquote><p>\u201cAmazon Echo has been particularly popular with the older generations, as it allows them to interact with technology and the Internet in a natural, personal way, rather than via a computer.\u201d<\/p><\/blockquote>\n<p>We are the generation that invented and grew up with personal computers. It\u2019s absurd to suggest that we are less capable of using technology. In other words, you can\u2019t complain about old people not understanding tech, and then also complain that <a href=\"https:\/\/www.theregister.co.uk\/2019\/09\/04\/facebook_now_boomerbook_as_oldies_outnumber_uk_teens\/\">they\u2019ve taken over Facebook<\/a> and Twitter.<\/p>\n<p>Even though we\u2019re as tech-savvy as anyone else, older users have some specific needs that web designers and programmers should consider.  None of them are particularly difficult to accommodate, but they can be critical for our use and enjoyment of the Internet. As a bonus, you\u2019ll be designing environments that will also work for you when <em>you<\/em> get older. \u201cOlder\u201d meaning \u201cpast forty\u201d.<\/p>\n<div data-component=\"FeaturePanel\" data-audience=\"non-subscriber\" data-remove=\"true\"><\/div>\n<h3>Text Is Preferred, As Are Grammar And Spelling<\/h3>\n<p>I\u2019ve been online since the 300 baud BBS days in the mid-80s, but like most people over fifty, I spent the first half of my life relying on books, newspapers, and magazines for almost all my information needs. I prefer text over video because I can absorb and retain information faster by reading than by watching YouTube. Unless it\u2019s something hands-on like a car repair, I\u2019ll ignore any search result that points to a video.<\/p>\n<p>I routinely skip past pages that are mostly big pictures with short captions. If you\u2019re showcasing professional photography or artwork that\u2019s fine, but for most things, I\u2019m looking for well-written copy with images to complement or expand on the text. A well-chosen image can certainly improve a web page, but it\u2019s the written word that draws me in.<\/p>\n<p>Because I grew up reading and writing text, I also care a lot about how well it\u2019s written. Just because you\u2019ve created thousands of tweets or forum posts does not mean that you\u2019re a professional caliber writer. I\u2019ve been writing for decades and know that I still have some skills that could be improved. If you don\u2019t have writing chops you need to hire a real writer to create your copy, and hopefully a real editor to fix what the writer misses. If your page hasn\u2019t been spellchecked and proofread, you\u2019ll lose me pretty fast.<\/p>\n<figure><a href=\"https:\/\/i0.wp.com\/cloud.netlifyusercontent.com\/assets\/344dbf88-fdf9-42bb-adb4-46f01eedd629\/6bf8eb53-0cd1-4b92-a0fe-9bb096716b86\/typical-older-computer-user.jpg?ssl=1\"><\/p>\n<p>    <img data-recalc-dims=\"1\" decoding=\"async\" srcset=\"http:\/\/www.taterboy.com\/blog\/wp-content\/uploads\/2019\/11\/typical-older-computer-user.jpg 400w,\n\t\t\t        https:\/\/res.cloudinary.com\/indysigner\/image\/fetch\/f_auto,q_auto\/w_800\/https:\/\/cloud.netlifyusercontent.com\/assets\/344dbf88-fdf9-42bb-adb4-46f01eedd629\/6bf8eb53-0cd1-4b92-a0fe-9bb096716b86\/typical-older-computer-user.jpg 800w,\n\t\t\t        https:\/\/res.cloudinary.com\/indysigner\/image\/fetch\/f_auto,q_auto\/w_1200\/https:\/\/cloud.netlifyusercontent.com\/assets\/344dbf88-fdf9-42bb-adb4-46f01eedd629\/6bf8eb53-0cd1-4b92-a0fe-9bb096716b86\/typical-older-computer-user.jpg 1200w,\n\t\t\t        https:\/\/res.cloudinary.com\/indysigner\/image\/fetch\/f_auto,q_auto\/w_1600\/https:\/\/cloud.netlifyusercontent.com\/assets\/344dbf88-fdf9-42bb-adb4-46f01eedd629\/6bf8eb53-0cd1-4b92-a0fe-9bb096716b86\/typical-older-computer-user.jpg 1600w,\n\t\t\t        https:\/\/res.cloudinary.com\/indysigner\/image\/fetch\/f_auto,q_auto\/w_2000\/https:\/\/cloud.netlifyusercontent.com\/assets\/344dbf88-fdf9-42bb-adb4-46f01eedd629\/6bf8eb53-0cd1-4b92-a0fe-9bb096716b86\/typical-older-computer-user.jpg 2000w\" src=\"https:\/\/i0.wp.com\/www.taterboy.com\/blog\/wp-content\/uploads\/2019\/11\/typical-older-computer-user.jpg?w=900\" sizes=\"100vw\" alt=\"Older man using computer\"><\/a><figcaption>\n      A typical older computer user (Source: <a href=\"https:\/\/creativecommons.org\/licenses\/by-sa\/4.0\">Wikimedia \u0160t?p\u00e1n Pech<\/a>) (<a href=\"https:\/\/cloud.netlifyusercontent.com\/assets\/344dbf88-fdf9-42bb-adb4-46f01eedd629\/6bf8eb53-0cd1-4b92-a0fe-9bb096716b86\/typical-older-computer-user.jpg\">Large preview<\/a>)<br \/>\n    <\/figcaption><\/figure>\n<h3>Black And White Please<\/h3>\n<p>Any Internet user over the age of sixty will complain that many pages are impossible to read \u2014 as are food packages and the tiny printed \u2018Quick Start Guides\u2019 that have replaced user manuals.<\/p>\n<p>It\u2019s not because we don\u2019t appreciate current design choices, or because we\u2019re behind the technological curve. It\u2019s because so many web designers have decided that pale gray type on an equally pale field is something that looks good. At age twenty, that may seem like a valid choice, but as the rest of us age, our eyesight changes for the worse. After age forty, eyesight deteriorates enough that we need black text on a white page.<\/p>\n<p>The American Optometric Association describes this deterioration:<\/p>\n<blockquote><p>\u201cBeginning in the early to mid-40s, many adults may start to have problems seeing clearly at close distances, especially when reading and working on the computer. This is among the most common problems adults develop between ages 41 to 60. This normal change in the eye\u2019s focusing ability, called presbyopia, will continue to progress over time.\u201d<\/p><\/blockquote>\n<p>As well as presbyopia, most people will eventually deal with one or more of cataracts, macular degeneration, a deterioration of color vision, or a loss of peripheral vision. On top of that, we\u2019re dealing with the inevitable and unstoppable loss of synapses, with the nerve cells that carry information to the brain disappearing one by one.<\/p>\n<p>None of this is in any way unusual \u2014 it\u2019s just part of the aging process and sooner or later affects everyone. Although cataracts can be repaired with new lenses, and many of us have reading glasses, most of these conditions are irreversible.<\/p>\n<p><strong>Recommended reading<\/strong>: <em><a href=\"https:\/\/www.smashingmagazine.com\/2018\/05\/using-low-vision-teach-wordpress\/\">Using Low Vision As My Tool To Help Me Teach WordPress<\/a><\/em><\/p>\n<p>Unfortunately, for those of us with declining eyesight, there are a lot of web designers that seem unaware of any of this. A quick Google search will turn up years of debate about black versus grey text, most of which boils down to young guys saying \u201cI can read this pale text just fine,\u201d and old-timers replying, \u201cBut I can\u2019t!\u201d<\/p>\n<p><strong>This is not about who\u2019s right or wrong<\/strong>; it\u2019s about creating web content that <em>everyone<\/em> can use. Just accept that if you want 50+ aged visitors, you need a contrast ratio of at least 4.5 to 1 between text and a text\u2019s background. (This is defined in the <a href=\"https:\/\/www.w3.org\/TR\/UNDERSTANDING-WCAG20\/visual-audio-contrast-contrast.html\">Web Content Accessibility Guidelines 2.0 (WCAG)<\/a>.) A good guideline is that on a white background text should be <code>#959595<\/code> or darker for larger typefaces, and <code>#767676<\/code> for smaller print. If you really need to have a gray background, the text needs to be darker than this.<\/p>\n<figure><a href=\"https:\/\/i0.wp.com\/cloud.netlifyusercontent.com\/assets\/344dbf88-fdf9-42bb-adb4-46f01eedd629\/7535cada-6c9c-4e08-b5e0-b8b3078efe0d\/samples-of-type-contrast.png?ssl=1\"><\/p>\n<p>    <img data-recalc-dims=\"1\" decoding=\"async\" srcset=\"http:\/\/www.taterboy.com\/blog\/wp-content\/uploads\/2019\/11\/samples-of-type-contrast.png 400w,\n\t\t\t        https:\/\/res.cloudinary.com\/indysigner\/image\/fetch\/f_auto,q_auto\/w_800\/https:\/\/cloud.netlifyusercontent.com\/assets\/344dbf88-fdf9-42bb-adb4-46f01eedd629\/7535cada-6c9c-4e08-b5e0-b8b3078efe0d\/samples-of-type-contrast.png 800w,\n\t\t\t        https:\/\/res.cloudinary.com\/indysigner\/image\/fetch\/f_auto,q_auto\/w_1200\/https:\/\/cloud.netlifyusercontent.com\/assets\/344dbf88-fdf9-42bb-adb4-46f01eedd629\/7535cada-6c9c-4e08-b5e0-b8b3078efe0d\/samples-of-type-contrast.png 1200w,\n\t\t\t        https:\/\/res.cloudinary.com\/indysigner\/image\/fetch\/f_auto,q_auto\/w_1600\/https:\/\/cloud.netlifyusercontent.com\/assets\/344dbf88-fdf9-42bb-adb4-46f01eedd629\/7535cada-6c9c-4e08-b5e0-b8b3078efe0d\/samples-of-type-contrast.png 1600w,\n\t\t\t        https:\/\/res.cloudinary.com\/indysigner\/image\/fetch\/f_auto,q_auto\/w_2000\/https:\/\/cloud.netlifyusercontent.com\/assets\/344dbf88-fdf9-42bb-adb4-46f01eedd629\/7535cada-6c9c-4e08-b5e0-b8b3078efe0d\/samples-of-type-contrast.png 2000w\" src=\"https:\/\/i0.wp.com\/www.taterboy.com\/blog\/wp-content\/uploads\/2019\/11\/samples-of-type-contrast.png?w=900\" sizes=\"100vw\" alt=\"Samples of type contrast\"><\/a><figcaption>\n      Black on white is still preferred. (<a href=\"https:\/\/cloud.netlifyusercontent.com\/assets\/344dbf88-fdf9-42bb-adb4-46f01eedd629\/7535cada-6c9c-4e08-b5e0-b8b3078efe0d\/samples-of-type-contrast.png\">Large preview<\/a>)<br \/>\n    <\/figcaption><\/figure>\n<p>As well as offering us high contrast black-and-white type, you need to think carefully about the size of the typefaces you use. Fine print may be acceptable on a car rental contract that no-one looks at, but it will send website visitors back to Google to find a source that they can actually read.<\/p>\n<p>What size is good? A <a href=\"https:\/\/www.smashingmagazine.com\/2011\/10\/16-pixels-body-copy-anything-less-costly-mistake\/\">2011 article at this very site<\/a> by writer <a href=\"https:\/\/www.smashingmagazine.com\/author\/d-bnonn-tennant\/\">D. Bnonn Tennant<\/a> suggests 16 pixels, and he explains in detail why this is the accepted minimum. In a nutshell: because that\u2019s the size that web browsers are designed to display and it\u2019s a size that most people can read easily on their device. Some designers suggest that you set your base font size to 100%, and let the browser present a font size that most users will be able to easily read on that device. On a desktop monitor, 100% defaults to \u2014 you guessed it \u2014 16 pixels.<\/p>\n<p>At this point, someone will usually say that users can just zoom. Tennant counters this easily:<\/p>\n<blockquote><p>The users who will most need to adjust their settings usually don\u2019t know how. And the users who do&#8230; well, they\u2019ll probably just take the easier path by hitting the \u201cBack\u201d button. &#8230;Our personal tastes are not more important than best practices in usability.<\/p><\/blockquote>\n<p><strong>Note<\/strong>: <em>All of the above are general recommendations for text size. If you\u2019re really serious about the science of vision and screens, you need to read Robert Mohns\u2019 \u201c<a href=\"https:\/\/www.imarc.com\/blog\/best-font-size-for-any-device\">What\u2019s the best font size for the web? Well, it depends.<\/a>\u201d.)<\/em><\/p>\n<div><\/div>\n<h3>Have Reasonable Tech Expectations<\/h3>\n<p>Before computers, I spent many weekends constantly upgrading and tweaking my 1969 Dodge Charger to get maximum performance, and when I started using and building PCs that DIY zeal carried over. Somewhere around the turn of the century, I stopped doing that. One reason was that it had become boring, but more importantly, it just wasn\u2019t needed anymore. Unless your target audiences are gamers or niche groups like animators, it\u2019s likely that computer upgrades happen every few years \u2014 not every few months.<\/p>\n<p>I\u2019m not alone in stretching the lifespan of my hardware, and older users are more likely to keep their computers until they are truly at the end of life. Although the common guideline is to replace computers <a href=\"https:\/\/www.bustle.com\/p\/when-is-it-time-to-buy-a-new-computer-these-are-the-tell-tale-signs-you-need-to-say-goodbye-6457626\">every four years<\/a>, according to <a href=\"https:\/\/www.statista.com\/statistics\/267465\/average-desktop-pc-lifespan\/\">Statista<\/a> five to six years is the norm.<\/p>\n<p>Depending on your target audience, you might also consider the number of people who hold on to systems much longer than that. I don\u2019t need the biggest, fastest, and newest machine on the block, and my wife held on to her Windows XP machine until three years ago because \u201cevery time that you do an upgrade it breaks something.\u201d When her motherboard gave up the ghost, she moved to an HP Envy Laptop that has mostly proved her right \u2014 it\u2019s been one long battle with Windows 10.<\/p>\n<figure><a href=\"https:\/\/i0.wp.com\/cloud.netlifyusercontent.com\/assets\/344dbf88-fdf9-42bb-adb4-46f01eedd629\/90941c13-e441-41b6-86c9-45572df8c913\/dell-e6400-laptop-computer.jpg?ssl=1\"><\/p>\n<p>    <img data-recalc-dims=\"1\" decoding=\"async\" srcset=\"http:\/\/www.taterboy.com\/blog\/wp-content\/uploads\/2019\/11\/dell-e6400-laptop-computer.jpg 400w,\n\t\t\t        https:\/\/res.cloudinary.com\/indysigner\/image\/fetch\/f_auto,q_auto\/w_800\/https:\/\/cloud.netlifyusercontent.com\/assets\/344dbf88-fdf9-42bb-adb4-46f01eedd629\/90941c13-e441-41b6-86c9-45572df8c913\/dell-e6400-laptop-computer.jpg 800w,\n\t\t\t        https:\/\/res.cloudinary.com\/indysigner\/image\/fetch\/f_auto,q_auto\/w_1200\/https:\/\/cloud.netlifyusercontent.com\/assets\/344dbf88-fdf9-42bb-adb4-46f01eedd629\/90941c13-e441-41b6-86c9-45572df8c913\/dell-e6400-laptop-computer.jpg 1200w,\n\t\t\t        https:\/\/res.cloudinary.com\/indysigner\/image\/fetch\/f_auto,q_auto\/w_1600\/https:\/\/cloud.netlifyusercontent.com\/assets\/344dbf88-fdf9-42bb-adb4-46f01eedd629\/90941c13-e441-41b6-86c9-45572df8c913\/dell-e6400-laptop-computer.jpg 1600w,\n\t\t\t        https:\/\/res.cloudinary.com\/indysigner\/image\/fetch\/f_auto,q_auto\/w_2000\/https:\/\/cloud.netlifyusercontent.com\/assets\/344dbf88-fdf9-42bb-adb4-46f01eedd629\/90941c13-e441-41b6-86c9-45572df8c913\/dell-e6400-laptop-computer.jpg 2000w\" src=\"https:\/\/i0.wp.com\/www.taterboy.com\/blog\/wp-content\/uploads\/2019\/11\/dell-e6400-laptop-computer.jpg?w=900\" sizes=\"100vw\" alt=\"Dell E6400 laptop computer\"><\/a><figcaption>\n      Dell E6400. Still my daily driver. (<a href=\"https:\/\/cloud.netlifyusercontent.com\/assets\/344dbf88-fdf9-42bb-adb4-46f01eedd629\/90941c13-e441-41b6-86c9-45572df8c913\/dell-e6400-laptop-computer.jpg\">Large preview<\/a>)<br \/>\n    <\/figcaption><\/figure>\n<p>I recently abandoned Gmail. For the last year or so, that single Chrome tab would invariably consume every scrap of my 4 gigs of RAM and grind my trusty Dell laptop to a halt. Changing Gmail for Thunderbird means that I don\u2019t need to upgrade the memory (or anything else) and I\u2019ll squeeze another couple of years out of this machine. For my uses (which are primarily web browsing and writing), I am perfectly productive using the applications that installed with Linux, and I honestly can\u2019t see that changing. If your website demands too many resources I\u2019ll go somewhere else, and this is true of a lot of older users that are happy with their existing, older tech.<\/p>\n<p>My advice is to test on older, slower, less capable machines to see how your work looks and performs. If the site moves slower than molasses, you might look for ways to improve things.<\/p>\n<h3>Understand Our Expectations<\/h3>\n<p>Mine is the generation that invented personal computing and the Internet. Our experience has been that every year the Internet will get easier, more reliable, and more enjoyable. Sadly, that hasn\u2019t been the case for a while now.<\/p>\n<p>I can remember being one of the first people in my town with high-speed DSL Internet, and being amazed that web pages now appeared in a flash instead of taking seconds to load on a dial-up connection. My expectation is still that a website should load completely in a couple of seconds, but these days far too many sites take twenty, thirty, or sixty seconds to load all of the ads, pop-ups, clickbait, and gimmicks. That kind of lagging performance is enough to drive me away. I don\u2019t think that I should have to wait for a website to load and if you can\u2019t find a way around that, you\u2019ve lost me.<\/p>\n<p>With a cable connection that promises 150 megabytes per second download speeds, I feel that <em>every<\/em> webpage should load completely in a second or two. If some part of your page still hasn\u2019t arrived after a few seconds, I\u2019ll leave. When the text that I\u2019m reading suddenly disappears two inches down the page to accommodate a slow-loading ad, my first instinct is to click the Back button and look elsewhere.<\/p>\n<p>Older users understand that time is valuable. We\u2019re conscious that we have only a finite number of years, days, and hours left, and not wasting our time shows that we\u2019re respected. If your site takes forever to load or is \u201cdown for maintenance\u201d more than once a year, or if it expects us to jump through multiple log-in hoops every time that we visit, we\u2019ll go somewhere else that\u2019s faster and easier.<\/p>\n<div><\/div>\n<h3>If It Ain\u2019t Broke, Don\u2019t Fix It<\/h3>\n<p>Part of the reason why Amazon.com has taken over the retail world is because over the last decade the user experience has remained consistent and predictable. Despite adding Prime, and video streaming, and the whole AWS empire, the process of searching for a product, choosing it, and buying it really hasn\u2019t changed. For many of us, that\u2019s what keeps us coming back even if we might question some of Amazon\u2019s corporate behavior. We know the site, and we know that we can do our shopping quickly and painlessly.<\/p>\n<p>If your site works fine for us today, resist the urge to reinvent it. The first concern of every web designer should be how well a site functions, not whether it uses the newest and coolest technology. Before making changes, think long and hard about whether you\u2019re breaking something that works just fine.<\/p>\n<p>If you take the time to really consider these suggestions, you\u2019ll likely realize that they don\u2019t just benefit older people. Anything that makes your site easier to read, easier to use, and which gives visitors a consistent experience is a positive thing. Improvements to accommodate older, slower equipment will also make your site faster for people using bleeding-edge tech. And as a bonus, a lot of these ideas also help you to build a site that works well for people with legally defined disabilities. Design that acknowledges accessibility makes a website that works better for everyone.<\/p>\n<h4>Extra Resources<\/h4>\n<p>For really useful guidance in this area, I\u2019ll suggest that you stay away from forums and discussion boards. Instead, check out some of the longer, and more evidence-based articles that look at these questions in more detail.<\/p>\n<ul>\n<li>\u201c<a href=\"https:\/\/www.wired.com\/2016\/10\/how-the-web-became-unreadable\/\">How the Web Became Unreadable<\/a>,\u201d Kevin Marks, WIRED<\/li>\n<li>\u201c<a href=\"https:\/\/medium.com\/salesforce-ux\/7-things-every-designer-needs-to-know-about-accessibility-64f105f0881b\">Seven Things Every Designer Needs To Know About Accessibility <\/a>,\u201d Jesse Hausler, Salesforce UX<\/li>\n<li>\u201c<a href=\"https:\/\/ia.net\/topics\/100e2r\">The 100% Easy-2-Read Standard<\/a>,\u201d Oliver Reichenstein, IA Writer<\/li>\n<\/ul>\n<div>\n  <img data-recalc-dims=\"1\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/www.taterboy.com\/blog\/wp-content\/uploads\/2019\/11\/logo-red-2.png?w=900\" alt=\"Smashing Editorial\"><span>(dm, yk, il)<\/span>\n<\/div>\n<\/article>\n<p class=\"wpematico_credit\"><small>Powered by <a href=\"http:\/\/www.wpematico.com\" target=\"_blank\">WPeMatico<\/a><\/small><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Creating Online Environments That Work Well For Older Users Creating Online Environments That Work Well For Older Users Barry Rueger 2019-11-04T13:00:59+02:002019-11-05T10:36:59+00:00 With the single exception of my 94-year-old mother, I don\u2019t know a single person over the age of 65 who doesn\u2019t have a smartphone, computer, or tablet, and usually all three. I\u2019m well past&#8230;<a class=\"moretag\" href=\"https:\/\/www.taterboy.com\/blog\/2019\/11\/creating-online-environments-that-work-well-for-older-users\/\"> Read the full article&#8230;<\/a><\/p>\n","protected":false},"author":4,"featured_media":72472,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[371],"tags":[],"class_list":["post-72471","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-user-experience"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.0.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Creating Online Environments That Work Well For Older UsersCreating Online Environments That Work Well For Older Users Barry Rueger 2019-11-04T13:00:59+02:002019-11-05T10:36:59+00:00With the single exception of my 94-year-old mother, I don\u2019t know a single person over the age of 65 who doesn\u2019t have a smartphone, computer, or tablet, and usually all three. 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