{"id":58323,"date":"2019-01-07T02:03:54","date_gmt":"2019-01-07T09:03:54","guid":{"rendered":"http:\/\/www.taterboy.com\/blog\/2019\/01\/the-biggest-mistakes-in-user-research-part-1\/"},"modified":"2019-01-07T02:03:54","modified_gmt":"2019-01-07T09:03:54","slug":"the-biggest-mistakes-in-user-research-part-1","status":"publish","type":"post","link":"https:\/\/www.taterboy.com\/blog\/2019\/01\/the-biggest-mistakes-in-user-research-part-1\/","title":{"rendered":"The Biggest Mistakes in User Research, Part 1"},"content":{"rendered":"<p class=\"author\">By <a href=\"https:\/\/www.uxmatters.com\/authors\/archives\/2009\/10\/jim_ross.php\">Jim Ross<\/a><\/p>\n<p>If you break user research down to its essential steps&#8212;watching people perform their tasks and interviewing them&#8212;it sounds deceptively easy. However, as anyone who has conducted user research knows, it involves much more than that, and it&#8217;s a lot harder than it looks. In this two-part column, I&#8217;ll discuss some of the biggest mistakes people make when planning and conducting user research and how to avoid them.<\/p>\n<h2>Conducting General User Research Without Any Focus<\/h2>\n<p>If you have all the time and money in the world, embarking on a user-research study with the vague goal of learning about a product&#8217;s users is a fine idea. However, in the real world, you&#8217;ll rarely have the luxury to pursue such broad, undefined user-research goals. So, unless you have a lot of time, money, and a limitless number of participants, doing general, unfocused research produces general, unfocused findings. Such research rarely elicits enough information to draw useful conclusions. <a href=\"https:\/\/www.uxmatters.com\/mt\/archives\/2019\/01\/the-biggest-mistakes-in-user-research-part-1.php\" class=\"read_more_link\">Read More<\/a><\/p>\n<p class=\"wpematico_credit\"><small>Powered by <a href=\"http:\/\/www.wpematico.com\" target=\"_blank\">WPeMatico<\/a><\/small><\/p>\n","protected":false},"excerpt":{"rendered":"<p>By Jim Ross If you break user research down to its essential steps&#8212;watching people perform their tasks and interviewing them&#8212;it sounds deceptively easy. However, as anyone who has conducted user research knows, it involves much more than that, and it&#8217;s a lot harder than it looks. In this two-part column, I&#8217;ll discuss some of the&#8230;<a class=\"moretag\" href=\"https:\/\/www.taterboy.com\/blog\/2019\/01\/the-biggest-mistakes-in-user-research-part-1\/\"> Read the full article&#8230;<\/a><\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[371],"tags":[],"class_list":["post-58323","post","type-post","status-publish","format-standard","hentry","category-user-experience"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.0.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"By Jim Ross If you break user research down to its essential steps\u2014watching people perform their tasks and interviewing them\u2014it sounds deceptively easy. However, as anyone who has conducted user research knows, it involves much more than that, and it\u2019s a lot harder than it looks. In this two-part column, I\u2019ll discuss some of the\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<meta name=\"author\" content=\"Guest Contribution\"\/>\n\t<meta name=\"keywords\" content=\"user experience\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/www.taterboy.com\/blog\/2019\/01\/the-biggest-mistakes-in-user-research-part-1\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 5.0.0.1\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"Design for Immersive Technologies | User Experience for Games, Virtual Reality (VR) and Augmented\/Mixed Reality (AR\/MR)\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"The Biggest Mistakes in User Research, Part 1 | Design for Immersive Technologies\" \/>\n\t\t<meta property=\"og:description\" content=\"By Jim Ross If you break user research down to its essential steps\u2014watching people perform their tasks and interviewing them\u2014it sounds deceptively easy. 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In this two-part column, I\u2019ll discuss some of the"},"aioseo_meta_data":{"post_id":"58323","title":null,"description":null,"keywords":null,"keyphrases":null,"canonical_url":null,"og_title":null,"og_description":null,"og_object_type":"default","og_image_type":"default","og_image_custom_url":null,"og_image_custom_fields":null,"og_custom_image_width":null,"og_custom_image_height":null,"og_video":null,"og_custom_url":null,"og_article_section":null,"og_article_tags":null,"twitter_use_og":false,"twitter_card":"default","twitter_image_type":"default","twitter_image_custom_url":null,"twitter_image_custom_fields":null,"twitter_title":null,"twitter_description":null,"schema_type":null,"schema_type_options":null,"pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":null,"robots_max_videopreview":null,"robots_max_imagepreview":"large","priority":null,"frequency":null,"location":null,"local_seo":null,"created":"2021-02-07 23:21:22","updated":"2026-09-01 01:46:19","focus_keyword":null,"additional_keywords":null,"truseo_locale":null,"primary_term":null,"og_image_url":null,"og_image_width":null,"og_image_height":null,"twitter_image_url":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":[],"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":[]},"graphName":"Article","isEnabled":true},"graphs":[]},"limit_modified_date":false,"ai":null,"breadcrumb_settings":null,"seo_analyzer_scan_date":null},"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/www.taterboy.com\/blog\" title=\"Home\">Home<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/www.taterboy.com\/blog\/category\/user-experience\/\" title=\"User Experience\">User Experience<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\tThe Biggest Mistakes in User Research, Part 1\n\t\t<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"Home","link":"https:\/\/www.taterboy.com\/blog"},{"label":"User Experience","link":"https:\/\/www.taterboy.com\/blog\/category\/user-experience\/"},{"label":"The Biggest Mistakes in User Research, Part 1","link":"https:\/\/www.taterboy.com\/blog\/2019\/01\/the-biggest-mistakes-in-user-research-part-1\/"}],"jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p8wzr5-faH","jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/www.taterboy.com\/blog\/wp-json\/wp\/v2\/posts\/58323","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.taterboy.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.taterboy.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.taterboy.com\/blog\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.taterboy.com\/blog\/wp-json\/wp\/v2\/comments?post=58323"}],"version-history":[{"count":0,"href":"https:\/\/www.taterboy.com\/blog\/wp-json\/wp\/v2\/posts\/58323\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.taterboy.com\/blog\/wp-json\/wp\/v2\/media?parent=58323"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.taterboy.com\/blog\/wp-json\/wp\/v2\/categories?post=58323"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.taterboy.com\/blog\/wp-json\/wp\/v2\/tags?post=58323"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}