Speaking Up for Conversation Design
Guest Contribution
Voice-first user experiences are now ubiquitous. Smart-speaker sales are up, as is their usage. Older adults are benefiting from the use of voice assistants. However, a large percentage of users still find the experience of talking to voice assistants unnatural. So how can we make voice experiences better?
While understanding conversation design–best practices is necessary, it’s not enough to make these conversations feel natural. To take your voice user interface (VUI) to the next level, you must add polish—in the form of pacing, sound effects, and diverse phrasings. Let’s take a look at each of these in turn. Read More
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