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User Experience

Banking: Skating to where the puck is

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In Part 1. I make the case for a Mental Model of Humans as Context-Adapting Humans — where ?Humans adapt to ?Contexts, page and ?Contexts adapt…

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Online banking is a tacked-on experience, cure for the most part. The standard view upon logging into your online bank is a list of your…

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banking-skating-to-where-the-puck-is

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